Contact & Support
Hangeo is built and operated by Harrisey Labs, LLC. The fastest way to reach us for support, safety, organizer questions, and legal notices is email:
App support
Email us →Trouble signing in, bugs, missing events, or anything not working as expected. Include your device model and what you were doing when the problem occurred.
We typically respond within 1–2 business days.
Safety & abuse reports
Email us →Report objectionable content, harassment, or an abusive user. You can also report content and block users directly in the app, which is the fastest route.
Reports of objectionable content are reviewed within 24 hours.
Organizer support
Email us →Questions about organizer accounts, event listings, verification, or the Insight subscription. Subscription billing and refunds are handled by the App Store or Google Play.
We typically respond within 1–2 business days.
Copyright (DMCA)
Email us →Copyright infringement notices and counter-notices. Include a description of the work, the infringing content, your contact information, and the required good-faith statements.
Valid notices are actioned promptly.
Privacy & data requests
Email us →Request a copy of your data or ask a privacy question. You can delete your account and its data yourself at any time from Settings in the app.
We typically respond within 1–2 business days.
In-app tools
Many things are quicker to do directly in the Hangeo app: report content or users, block users, manage notifications, and delete your account (Settings → Delete account). Subscriptions are managed in your App Store or Google Play account settings.
Policies
Terms of Service · Privacy Policy · Community Guidelines · Legal